Traveler Information

Traveler Information

Trapeze makes it easier to offer accurate information and interactive communication services to the public transit through a variety of media, including call centers, web sites, automated phone (IVR) systems, and even wireless devices. Our solutions are flexible and modular, enabling you to plug in functionality as you need it.

Our traveler information systems form part of an enterprise transit IT system and can seamlessly integrate with intelligent transportation systems (ITS), including real-time vehicle location systems, wayside kiosks, on-board display systems, and ‘smart’ bus stops. Besides improving service with accessible, consistent and accurate information, these automated solutions help you build a loyal, long-term ridership.

 

Available Solutions

Traveler Information

Building loyal ridership often depends on how easily customers can access and use information about your service. In the “anywhere, anytime” information era, travelers expect quick answers to questions such as how to get from A to B with fewest transfers, where the closest accessible stop is located, or when the next train is arriving.

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